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Lovespoon FAQ

It is recommended during the initial and subsequent burns of your candle to burn long enough to liquify the entire top layer of wax, which can take a few hours. So the entire top portion should be melted and this liquid wax should be touching the edges. Allowing the candle to liquify from edge-to-edge will keep the opening wide and prevent tunneling. If you feel there is another issue affecting the performance of your candle, please email Customer Service Department.
There is no hard stop number in terms of hours. Yet, as a general rule of thumb, each ounce of wax, provides anywhere from six to seven hours of burn time. So with our Deluxe Tins and Deluxe Jars, you are looking at a range between 48-56 hours of pure enjoyment.
Since 2013, our Founder Jenny has always prided herself on providing the utmost in quality care. Each candle is handmade and poured by hand while keeping a focus on your health and the environment as a whole. Our scents have been hand selected by the best in the fragrance business to ensure each Lovespoon Candles looks, feels, and smells great.
It is recommended to trim candle wicks to 1/4" before each use. This will help prevent soot and extend the life of the candle. Do not drop matches or other flammable items into the candle. Please visit our Product Use & Safety Tips page for more information.
There are two options for you. You can either put the candle in the freezer overnight which should allow the remaining wax to be removed the next morning. Or, the other option is to run hot water into the vessel and melt the remaining wax so you can easily remove the leftover wax. Once this is complete simply clean out the vessel, and then repurpose with a succulent, cut flowers, or jewelry, etc.
If a product is sold out, we will have this restocked and updated shortly. Yet, if you do see this and there is a product that you really want please email our Customer Service Department. We will do our best to get it out to you immediately once the product has been restocked again.
All of the ingredients that we have selected have been carefully thought out, to ensure we are creating a safe, and caring environment for our customers. We use sustainable products that are 100% American grown soy bean wax, blended with essential oils, and use cotton eco-friendly wicks. Additionally, our Deluxe Glass Jars are 50% recycled glass. Also being as conscientious as we can and still providing, high-quality we are 100% Free of phthalates, parabens, sulfates, and we also only use cruelty free products. Each product page clearly illustrates specific ingredients so you know what you are receiving with each candle as well as which essential oils are being used in each of our candles.
Our fragrances and essential oil blends we use were carefully selected to ensure we heighten your senses, but not to the point where they become overpowering. Lovespoon Candles will provide a concentrated fragrance throw which our customers have come to enjoy. Selecting the appropriate-sized room for your candle will dictate how much fragrance throw you will receive. So the larger the room, the less fragrance throw, the smaller the room the more fragrance throw.
We always welcome new retailers to our family at Lovespoon. We do receive many inquiries, and are highly selective with which stores we partner with but always welcome passionate, like minded companies to partner with. Simply send us a message at: Wholesale Inquiries and we will have someone from our team reach out.
Again we only use 100% American Soy Grown Bean Wax. So all of our Soy Wax Comes from farms in the USA.
Lovespoon Candles is proud to partner with Feeding Children Everywhere. A portion of proceeds from each candle sold and each candle club subscription box provides meals to families in need.
Yes! Absolutely! We have had such great success partnering with schools, businesses, and sororities. We provide 2 options to fundraise with us. You can simply send people to our site and then at the end receive 20% commission on total sales made. Or some, groups like to do our bulk purchasing or wholesale option where the margins can be more substantial. If interested please reach out to our Fundraising Team.
Yes! Our wedding candles are perfect gifts for bridesmaids and even guests attending the nuptials. How can you go wrong purchasing wedding candles that actually have the word “LOVE” in the name? Inquire today with our Weddings Team to find out about doing bulk orders of wedding candles or candle wedding favors.
Yes! We recently launched our Candle Club, which is our candle subscription box where you can select from 4 subscription options with over 60% Off our regularly priced candles. You will receive 3 candles per month! One from our Cornerstone Collection, one from our Monogram Series, and one from our Travel Tin Candle Collection. We have 33 fragrances in 99 Candle configurations. So we have enough to appease the most professional of candle connoisseurs. We like to say our Candle Subscription Box is “Serenity. Delivered. Monthly.”
Yes, we offer free shipping on orders over $75 which applies to the 48 contiguous states. The $75 excludes taxes and discounts.
Great question! This is a very difficult question to answer as each person has a different palette of taste shall we say. Therefore, we are excited to announce we just launched our very own Fragrance Finder Quiz! It is a fun and interactive quiz which will take you down a journey of identifying your most perfect fragrance for you based on a series of questions. Moreover, we also do have 2oz Travel Tin Candles. So initially, if you want to sample out a particular fragrance or two this is a more cost effective way to dip your toe into Lovespoon Candles.
As a matter of fact, yes we do! We actually work with several: Afterpay, Sezzle, Quadpay, Affirm, and Pay with Four. Our customers love this new offering as we have received many rave reviews.
We absolutely do! We send out our newsletter multiple times a week to keep you updated on all our specials, discounts and new product offerings. We have so many exciting things happening, and are so excited to share these with you. You can sign up for our newsletter and get an instant discount on our candles immediately. In regard to a blog, yes we also have a collection of blogs on the world of candles, fragrances, women, and fun things to see and do. Please check out our Blog here!
Due to overwhelming demand of our candles, we are no longer producing white labels or any type of customization.